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Vales Consulting Group is a strategic advisory firm providing marketing and business development services to the world's leading Information Technology (IT) and Business Process Outsourcing (BPO) service providers, and private equity firms, for launching new products/services and building successful outsourcing businesses. VCG is widely known for its thought leadership, marketing expertise, and ability to win new business and create brands that shape their markets for years and generate billions of dollars in revenues.

What Differentiates the Vales Consulting Group. Our in-depth knowledge of the global outsourcing marketplace and new business opportunities; our world-class sales proposal process from targeting and lead generation through written proposals and presentations to closing the sale; our extensive network of high-level contacts throughout the business and outsourcing communities; and our ability to work effectively with senior executives to build market leadership. Clients regard our firm as a trusted strategic partner who cares intensely about helping them generate top-line revenues and bottom-line profits.

Advisory Services. We work with leading IT and BPO service providers as an extension of their management teams to provide strategic direction, operational guidance, and practical support in any of the following new business development areas:

  • Marketing Plans - We develop and implement integrated go-to-market plans covering: value propositions, differentiators, positioning, targeting, lead generation, sales cycle activities, sales tools/materials, public relations, advertising, websites.

  • Winning Proposals - We are the leading proposal consultants in the outsourcing industry, advising service providers on winning strategies and tactics as well as writing powerful executive summaries and presentations for top decision makers.

  • Influencer Programs - We develop and implement thought leadership programs to help clients build greater market awareness, visibility, brand name recognition, and market leadership through the major research firms, RFP consultants, and media.

  • Reference Standards Board - We co-founded this independent organization to serve the outsourcing community and establish high standards of excellence for the way service providers obtain and use client references in outsourcing proposals. www.referencestandardsboard.org
Firm Experience
Major Clients. We serve four of the top eight leading IT and BPO service providers; three of the top ten offshore BPO firms; several of the largest private equity firms; and a number of fast-growing, high-potential outsourcing service providers that are leaders in their market segments and industries.

Successful Proposals. We have a 70% win rate in directing 250 successful proposals to the boards and senior managements of Global 1000 companies with contracts valued in the billions of dollars.

Thought Leadership. We authored over 175 white papers, research reports, by-lined articles, interviews, sales brochures, and other materials on outsourcing services and management best practices. Also, directed the landmark Global Top Decision-Makers Study that has shaped the BPO market for years.

Industry Recognition. Awards, achievements:

  
  • HRO Thought Leader of the Year, 2005.
  • Superstar of HR Outsourcing, 2005, 2004, 2003.
  • Superstar of F&A Outsourcing, 2005.
  • The Universally Acknowledged Marketing Guru of the BPO Business.
  • The Most Successful Proposal Director Ever.
  • Quoted in over 100 Publications Worldwide.
    Contact Information
    Joseph Vales, Founder and Senior Partner
    Vales Consulting Group, LLC
    Office: 914-967-3200
    Fax: 914-967-3773
    jvales@valesconsulting.com
    Vales Consulting Group, LLC - 125 Wappanocca Avenue - Rye, New York 10580
    914-967-3200 - info@valesconsulting.com